Product Owner (Corporate Client Journey)

Luminor Skatīt visus darbus

  • Rīga
  • Pastāvīgs
  • Pilna laika
  • Pirms 13 dienām
Luminor Group and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="company-links bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">MarketingThese cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Youtubecommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" > Career menuEmployee Candidate Homepagecommon--dropdown#toggle"> Share pagecommon--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInCorporate Banking · Riga, Latvia · HybridProduct Owner (Corporate Client Journey)Join us and get a once-in-a-lifetime opportunity to literally build a local banking champion!careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply nowblocks--cover--scroll#handleScrollDown" title="Scroll to content">Join our team as a Product Owner!Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.As a Product Owner, your mission is to take full responsibility for the corporate client lifecycle - from acquisition and onboarding to servicing and offboarding - while shaping a seamless, high-value experience that drives long-term business growth. You'll act as the strategic voice of our clients, championing their needs, identifying new opportunities, and turning insights into products and processes that elevate how we serve them.How You Will Make an Impact:Own the end-to-end client journey - Manage the full lifecycle of corporate clients, from acquisition to offboarding, and continuously improve the experience using client and employee insightsBoost new client acquisition - Remove barriers in the acquisition journey, refine first-contact experiences, and collaborate with sales and product teams to increase conversion from prospect to active clientDesign and optimize processes - Ensure onboarding, servicing, and offboarding processes are clear, fast, and consistent for both clients and internal teamsEnsure high-quality client data - Define and uphold data standards across systems to support smooth onboarding, servicing, regulatory needs, and migrationsDrive digitalization and automation - Identify and implement opportunities to automate manual steps and increase straight-through processing across the lifecyclePrioritize development initiatives - Maintain and prioritize a value-driven backlog focused on client impact and business outcomesDefine clear requirements - Translate business needs into actionable requirements and ensure delivered solutions meet intended goalsCoordinate across products and systems - Work across product areas to ensure a seamless, integrated client journey beyond individual product boundariesCollaborate with stakeholders - Align with Corporate, Retail, Risk, Compliance, Operations, and IT to manage dependencies and ensure a unified client experienceMonitor performance and KPIs - Track key metrics such as onboarding time, satisfaction, and drop-off rates to guide improvementsEnsure regulatory compliance - Safeguard that all lifecycle processes meet legal and regulatory standards (e.g., KYC, AML)Deliver with ownership - Plan and execute tasks to quality and budget, contribute to team development, and support transformation initiatives.What Makes You a Great Fit:Relevant experience - Proven experience in Product Ownership, preferably within banking or fintech environmentsEnd-to-end process mindset - Ability to understand and manage the full corporate client lifecycle across functions, ensuring consistency and efficiencyStrong stakeholder management - Skilled at collaborating with diverse teams (sales, risk, compliance, IT) and aligning different interests toward shared goalsAnalytical and problem-solving skills - Capable of identifying root causes, using data to support decisions, and driving practical, value-adding improvementsClear and structured communication - Able to explain complex processes in a simple, logical way, both in writing and in discussionsRegulatory awareness - Solid understanding of KYC, AML, and other regulatory requirements relevant to corporate clientsFluent English is required in spoken and written communication due to working on the Pan-Baltic levelWhy You Will Love Working Here:Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having funCulture. You'll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It's a dynamic environment that keeps you learning, growing, and never boredMore vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or moreVolunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposesPaid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every yearHealth benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note neededWellbeing. Access to tools and resources that help you feel good and be productive at work and in lifeProfessional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc.Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by LuminorGross salary from 3,100 EUR/month. We tailor the final salary offer based on your skills, experience, and the impact you can bring.The application deadline is the April 19th. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!Division Role Business Development & Growth Department Locations Riga, Latvia Remote status Hybrid Employment type Full-timeContact Talent Acquisition Partner - People & CultureOur jobsCorporate Banking · Vilnius, Lithuania · HybridCorporate Banking · Tallinn, Estonia · HybridCorporate Banking · Valmiera, Latvia, Riga, Latvia · HybridYes, you can! That's our attitudeTowards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them - professionally and personally.Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.About Luminor GroupLuminor is the leading independent bank in the Baltics and the third-largest provider of financial services in our region. We serve the financial needs of individuals, families, and companies. Just like our home markets of Estonia, Latvia, and Lithuania we are young, dynamic, and forward looking.Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.Founded in 2017Co-workers 2500+ careersite--jobs--form-overlay#showFormOverlay">Apply now jobs--overlay#unobserveClickOutside common--modal:closed-
jobs--overlay#observeClickOutside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form">Corporate Banking · Riga, Latvia · HybridProduct Owner (Corporate Client Journey)Join us and get a once-in-a-lifetime opportunity to literally build a local banking champion!Loading application form jobs--overlay#closeOverlay">
  • cookie-preferences#openCookiePreferences" aria-label="Manage cookies" class="company-link font-company-body py-1 my-1 sm:my-0 sm:py-0 px-4">Manage cookies

Luminor