Carrier Manager
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- Rīga
- Pastāvīgs
- Pilna laika
- Be responsible for the punctual and sensible disposition of our transports, furthermore you coordinate loads and calculate freight prices with carriers
- Be the first point of contact for our carriers. Together, you monitor, manage and deliver the required customer service level to our client
- Monitor and control continuously logistics KPIs (in-time delivery, transit times, delivery exceptions, and so on)
- Investigate root causes of delivery failures, implement measures to continually improve delivery performance
- Maintain strong relationships with our logistics partners and manage the operational processes
- Collaborate with Account Managers on their portfolio of customers to deliver exceptional service
- Successfully completed a logistics, commercial or hospitality education, some experience in the field of freight forwarding is a plus
- Fun solving complex challenges in a fast-paced environment
- Commercial ambition
- Multi-tasked oriented and possess good organizational skills
- Resilient and stress-resistant
- Fluency in English, any other European language is a plus