Join our Facilities & Document Management Unit as a Workplace Team Lead!Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.The Workplace Lead is accountable for the strategic, operational, and financial management of Luminor’s workplace, real estate and facilities portfolio across Estonia, Latvia, and Lithuania, including three headquarters and regional branches. The role ensures safe, sustainable, cost efficient, and employee centric workplaces, aligned with Luminor’s business strategy, ESG commitments, and hybrid working model.How You Will Make an ImpactWorkplace & Facilities LeadershipLead and develop the facilities team, providing direct supervision and ensuring roles and expectations are clearly defined and aligned with Luminor’s strategic goals and valuesShape and execute the Baltic workplace strategy across HQs and the branch network, ensuring alignment with business needs, hybrid work models, employee experience, and cost objectivesTranslate business and people strategies into modern workplace concepts that enable effective collaboration, focus work, and customer engagementDrive continuous improvement and modernization of facilities services through data, automation, and best‑practice approaches, including space utilization, portfolio optimization, and sustainability/ESG initiativesAct as a trusted advisor to senior management on facilities, real estate, and workplace strategyOperational ExcellenceOwn end‑to‑end facilities operations, including vendor management for maintenance, cleaning, security, workplace services, and car fleet managementEnsure compliant and effective Health & Safety and Fire Safety operations across LuminorSet, monitor, and improve service level agreements (SLAs), KPIs, and cost transparency across all facilities servicesSecure high and consistent service quality across the Baltics while respecting local regulatory needs and operational differencesOversee accurate data collection and reporting related to ESG, energy consumption, and regulatory requirements in close cooperation with ESG, Finance, and Risk teamsPeople LeadershipEmpower team members to define measurable objectives, prioritize effectively, and deliver on expectations with clarity and accountabilityDelegate responsibilities in line with competence and seniority, ensuring team members are equipped and supported to perform successfullyFoster team development through regular feedback, coaching, and prioritization of learning and growth activitiesAttract and retain talent by selecting the right people, ensuring smooth onboarding, supporting wellbeing, managing underperformance, and securing succession and development plansPromote a strong risk‑aware culture by ensuring proper training, supporting risk identification and mitigation, and escalating issues when neededWhat Makes You a Great Fit:Ability to read technical drawingsKnowledge of health & safety regulationsAbility to manage construction and development projectsAbility to write internal procedures in area of expertise3-5 years experience in facilities management (preferably Baltic-wide responsibility)Fluent English is required in spoken and written communication due to working on the Pan-Baltic levelWhy You Will Love Working Here:Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having funCulture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never boredMore vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or moreVolunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposesPaid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every yearHealth benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note neededWellbeing. Access to tools and resources that help you feel good and be productive at work and in lifeProfessional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etcSpecial Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by LuminorGross salary. 3,700 - 4,800 EUR/month, which is to be determined depending on your level of experience and competenciesThe application deadline is the 16th of April. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!Luminor is the leading independent bank in the Baltics and the third-largest provider of financial services in our region. We serve the financial needs of individuals, families, and companies. Just like our home markets of Estonia, Latvia, and Lithuania we are young, dynamic, and forward looking.Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.