About the ClientOur client is a licensed Electronic Money Institution (EMI) regulated by the Bank of Lithuania, providing modern financial infrastructure for businesses and individuals. The company offers multi-currency accounts (GBP, EUR, USD, PLN), payment processing, and debit card solutions through a single platform.Role OverviewAs a Key Account Manager, you will take ownership of a portfolio of B2B merchants, ensuring strong relationships, stable payment performance, and long-term retention. This role is critical in driving revenue growth by optimising transaction flows, identifying expansion opportunities, and delivering high-quality payment solutions in a fast-paced fintech environment. The role involves active communication with international teams.Key ResponsibilitiesManage and grow relationships with a portfolio of B2B merchantsMonitor and analyse key payment metrics such as approval rates, conversion, and transaction volumesIdentify performance gaps and recommend improvements across payment methods, geographies, and configurationsDrive upsell and cross-sell initiatives to expand client usage of products and marketsPartner with internal teams (product, tech, operations) to deliver tailored solutionsConduct regular business reviews, providing insights and strategic recommendationsEnsure a seamless client experience across onboarding, integration, and ongoing operationsRequirements2+ years of experience in Account Management, Customer Success, or Business DevelopmentBackground in fintech, payments, acquiring, PSP, or related industriesUnderstanding of payment flows, merchant lifecycle, and transaction metricsFluent English and RussianExperience working with CRM systems and data analytics toolsAbility to manage complex client relationships and translate business needs into solutionsKey Soft SkillsStrong organisational and multitasking abilitiesProactive, results-driven mindset with a focus on growthAnalytical thinking and attention to detailAbility to prioritise in a dynamic, fast-moving environmentStrong communication and relationship-building skillsWhat We OfferCompetitive salary aligned with your experienceOpportunity to work in a regulated and growing fintech companyCollaborative, transparent, and international team cultureHigh-impact role with direct influence on client success and revenueRecognition of achievements and personal milestonesSocial benefits packageApply in 2 minutes and take ownership of global merchant relationships in a fast-growing fintech environment.Evotym is dedicated to building exceptional teams for fast growing companies.As a leading Staffing and Recruitment agency, we connect top-tier talent with trusted Fintech and iGaming companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients.Join us and be part of a dynamic team and make an impact in the Fintech and iGaming industries.
